Hi there – Welcome to Ravensden – A World of Animal Companions; We are specialist suppliers of animal-themed toys and gifts for the Zoo, Aquarium, leisure and promotional markets. We’re a family owned and operated company founded in 1975. Our aim is to supply quality products and to continually develop and introduce new lines. This enhances the retail offering of attractions, facilitating the maximisation of resource streams in support of strategic aims. We are members of several industry-specific trade organisations and have representation at council level on two, which ensures that we are well aware of industry issues. The quality of our products and levels of service we believe are second to none. Environmental We believe that businesses are responsible for achieving good environmental practice and operating in a sustainable manner. We are committed to reducing our environmental impact and continually improving our environmental performance as an integral and fundamental part of our business strategy and operating methods. It is our priority to encourage our customers, suppliers and all business associates to do the same. Not only is this sound commercial sense for all; it is also a matter of delivering our duty of care towards future generations. We are proud to announce that we have achieved certification to ISO-14001 demonstrating that we have put in place an effective environmental management system. Ethical We are committed to ethical trading both with our own suppliers and customers and have taken great care in building long-term relationships. We have been developing and purchasing products from many suppliers for over thirty years. We have an annual accreditation process for all of our approved suppliers and will only purchase from those which fulfil the necessary criteria. In addition, all suppliers are visited on a regular basis. Toy Safety It is our policy to supply safe products complying fully with relevant UK and EU safety legislation. We have an externally audited toy safety and quality control system and hold the TOYCRED accreditation. In addition to our in-house expertise, we retain the services of an expert in the field of consumer product compliance, who is a leading authority on product safety and sits on a number of international toy safety committees. We maintain a product safety database containing product, safety and importing details for all items in our range and are able to advise and provide all of the necessary information to ensure that our customers comply with their obligations. Bespoke Design We have a great deal of experience and expertise in bespoke product design. Products can be created based on customisation of existing designs or a complete development of a product/character. Many of our standard products can be branded for your attraction. Options include embroidery on soft toys, dressing of soft toys with personalised t-shirts, bespoke swing tags promoting your brand or message or pad printing onto a number of our stock items.
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