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3.0"Unintuitive and Complicated to use."
2.0
Overall Rating
2.0
2.0
Ease of Use
1.0
1.0
Features
3.0
Customer Service
4.0
4.0
Likelihood to Recommend
2/10
January 8, 2026
I find this system not intuitive and awkward to use. I often spend more time trying to get a job done through the system than it actually takes me to pick the parts and complete a job. I find the Tracking system for each task too over-the-top for what we do.
Pros
The mobile picking screen is useful, but not reliable. There is usually a quick response from the support email. I can see and understand how the system is supposed to help, but it isn't there yet.
Cons
The inventory site is not intuitive and there are complicated work arounds for issues, e.g. stock is adjusted through the Locations tab, not the Stock tab. Because it is overly complicated, the system is bypassed frequently to get work done. The Location screen doesn't show serial numbers, and each item is on a separate line meaning you have to count them on the screen or click on the Serial Number button to find an the specific part you are looking for.
Review source
Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.
Response from Vendor
January 9, 2026
Hi Daniel thanks for your review, on our recent health check day, these issues were not flagged, I have passed the details onto our support engineer and to your configuration champion to see what can be done to make it as user friendly for you as it is for our other clients.
For more information on Daniel W. Manufacturing Leader for Analytical Systems Environmental Services talk to TOTAL CONTROL PRO - DYNAMXMFG