About us

Northwick Associates Ltd

Not all “experts” have such a thorough understanding of repairing and maintaining fitness equipment (cross trainers, treadmills, rowers etc) and health products (defibrillators and AED’s) as we do.

Whether you need to book an engineer to visit your premises or whether you need some expert advice, you have come to the right place!

Be sure to check out our free-to-view DIY repair series featuring Jon, our Lead Engineer. There are 26 HD professional videos to help you solve the most frequent problems with treadmills, bikes, cross trainers, rowers and vibration plates (no previous technical knowledge necessary!).

Alternatively, feel free to make use of our “Ask an Expert” facility for free-of-charge technical advice.

If you would like an Engineer to help or attend then choose “Book an Engineer” or call 01386 555630.


Services

12 Month Service Reminders

12 Month Service Reminders

We believe it is very important to get your fitness or mobility equipment serviced at least once every 12 months but we know that remembering to book ...

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AED Test and Certification

AED Test and Certification

Northwick's service inspection test uses specialist test equipment that puts your AED through a simulated real-life cardiac event and checks that your...

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CAD Design Services

CAD Design Services

Our expertise in servicing and maintaining machines gives us a unique insight into how products perform in the field and how their design can be impr...

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Commercial Gym Equipment Inspections

Commercial Gym Equipment Inspections

Our industry-leading Smart Service is designed to be flexible so as to accommodate small, private gyms with just a hand full of machines up to large 2...

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Commercial Gym Equipment Servicing

Commercial Gym Equipment Servicing

Our industry-leading Smart Service is designed to be flexible so as to accommodate small, private gyms with just a hand full of machines up to large 2...

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Commercial Gym Machine Inspections

Commercial Gym Machine Inspections

Smart Service is a new and intelligent approach to gym maintenance for that saves time and money without compromising on quality. It combines a gym e...

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Commercial Gym Machine Servicing

Commercial Gym Machine Servicing

Smart Service is a new and intelligent approach to gym maintenance for that saves time and money without compromising on quality. It combines a gym e...

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Cross Trainer Repairs

Cross Trainer Repairs

Northwick are the UK's #1 independent expert in cross trainer (elliptical trainer) repairs. Irrespective of your location or the nature of the proble...

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Defibrillator Maintenance Services

Defibrillator Maintenance Services

If you are responsible for looking after a defibrillator or AED, you'll want to know whether it is currently fully operational and when any maintenanc...

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Defibrillator Service Inspections

Defibrillator Service Inspections

If you are responsible for looking after a defibrillator or AED, you'll want to know whether it is currently fully operational and when any maintenanc...

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Defibrillator Test and Certification

Defibrillator Test and Certification

AED's and Defibrillators require regular inspection and servicing to avoid problems that can inhibit operation at a critical moment. Status indicators...

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Elliptical Trainer Repairs

Elliptical Trainer Repairs

As we are independent Engineers, we are able to support all makes and models of cross trainers and ellipticals. We will aim to use original manufactur...

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Exercise Bike Repairs

Exercise Bike Repairs

Northwick are the UK's #1 independent expert in exercise bike repairs. Irrespective of your location or the nature of the problem, we will be ab...

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Fitness Equipment Winter Heaters

Fitness Equipment Winter Heaters

Cold and damp weather can lead to irreparable damage to your treadmill, cross trainer, exercise bike, rower or mobility scooter! In our experience, th...

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Fitness Machine Servicing

Fitness Machine Servicing

All machines require regular maintenance and having a service will ensure your machine is set up and ready to use according to the manufacturer's spec...

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Fitness Machinery Repairs

Fitness Machinery Repairs

Not only is it reassuring to know that we have a fully operational workshop at our head office with all the usual resources and facilities you would e...

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Gym Back Cushion Repairs

Gym Back Cushion Repairs

Generally these cushions are prone to cracking around the edges and headrest area. Repairs can be as simple as a wrap-around cover to hide the problem...

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Gym Equipment Maintenance Training

Gym Equipment Maintenance Training

Our Academy training courses cover all aspects from the essentials of how to maintain a variety of gym equipment through to complex diagnosis and faul...

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Gym Inspections & Servicing

Gym Inspections & Servicing

Smart Service is a new and intelligent approach to gym maintenance for that saves time and money without compromising on quality. It combines a gym e...

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Gym Machine Servicing

Gym Machine Servicing

All machines require regular maintenance and having a service will ensure your machine is set up and ready to use according to the manufacturer's spec...

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Gym Seat Cushion Repairs

Gym Seat Cushion Repairs

Generally these cushions are prone to cracking around the edges and headrest area. Repairs can be as simple as a wrap-around cover to hide the problem...

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Gym Upholstery Repairs

Gym Upholstery Repairs

Our multi-skilled Engineers can combine your machine repairs with upholstery improvements to you save time and money. With our one-stop-shop approach,...

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Gymnasium Equipment Inspection Services

Gymnasium Equipment Inspection Services

Avoid accidents, claims and keep the Health & Safety Inspector and your Insurance Loss Adjuster away!

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Gymnasium Equipment Repairs

Gymnasium Equipment Repairs

Avoid accidents, claims and keep the Health & Safety Inspector and your Insurance Loss Adjuster away!

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Gymnasium Repair Engineers

Gymnasium Repair Engineers

Avoid accidents, claims and keep the Health & Safety Inspector and your Insurance Loss Adjuster away!

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Hybrid Exercise Bike Repairs

Hybrid Exercise Bike Repairs

As we are independent Engineers, we are able to support all makes and models of cycles including upright bikes, hybrid bikes and recumbent bikes. We w...

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Indoor Bike Repairs

Indoor Bike Repairs

Northwick are the UK's #1 independent expert for indoor bike repairs . Irrespective of your location or the nature of the problem, we will be able to ...

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Indoor Rowing Machine Repairs

Indoor Rowing Machine Repairs

Northwick are the UK's #1 independent expert indoor rowing machine repairs. Irrespective of your location or the nature of the problem, we will be ab...

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Level 1 Essential Gym Maintenance

Level 1 Essential Gym Maintenance

Most equipment repairs can be attributed to inadequate or incorrect maintenance and our Level 1 course gives you everything you need to know about co...

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 Level 3 Advanced Gym Maintenance

Level 3 Advanced Gym Maintenance

This course is aimed at for staff who are already working at Level 2 and wish to progress to be able to conduct more complex diagnosis and repairs so ...

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News

New for our International Customers **REMOTE ENGINEER**

New for our International Customers **REMOTE ENGINEER**

Our international customers can now access our expertise by using our Remote Engineer service. This puts you in touch with one of our expert engineer...

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New Approval for Pride Mobility Products

New Approval for Pride Mobility Products

Northwick are proud to announce that we are now approved service providers for Pride Mobility products across the UK having completed and passed Pride...

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Specialist floor coverings for private gyms

Specialist floor coverings for private gyms

There are many aspects to consider when setting up a new private gym; after all you can have things exactly the way you want them to suit your preferr...

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Dan Kelly Testimonial

Dan Kelly Testimonial

Dan – thanks for your feedback below. I decided to take you up on your offer! Jon Dear Alison. I would like to congratulate you and your team on th...

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The Treadmill Engineer DIY Movies Box Set

The Treadmill Engineer DIY Movies Box Set

We’re launching a brand new series of DIY maintenance movies to show you how to correctly set up and maintain your fitness machines. Be among the fir...

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Protect your Machine this Autumn

Protect your Machine this Autumn

Make sure you look after your machine when the weather turns colder by having a treadmill heater fitted. These low energy devices will protect your ma...

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Hello and Welcome…

Hello and Welcome…

Hello and Welcome… ….to our mobile friendly website! If you are using a mobile device to enquire about our treadmill and exercise equipment repair ser...

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Nordic Track and Proform Servicing Agreement

Nordic Track and Proform Servicing Agreement

Northwick and Icon Health and Fitness, have agreed a service partnership to encompass various territories in the UK. This means that Northwick are now...

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Northwick to support York Fitness

Northwick to support York Fitness

York Fitness have chosen Northwick to provide their UK after sales support. The exclusive agreement means that Northwick will now be providing all ons...

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Gym Repairs Jersey & Guernsey

Gym Repairs Jersey & Guernsey

We are pleased to announce the start of a new regular engineer route for Jersey and Guernsey beginning in January 2017. This means that customers loca...

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Coming Soon…….. Self-Service Bookings

Coming Soon…….. Self-Service Bookings

Coming soon in 2017, we have a new feature to our website to allow you to book yourself in 24/7 for an Engineer’s visit:- Our new self-service online...

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Treadmill Repairs

Treadmill Repairs

Treadmill & Fitness Machines Repairs, Maintenance, Service and Inspections All inquiries welcomed - commercial gyms and domestic machines ...

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Equipment Repairs and Maintenance

Equipment Repairs and Maintenance

Equipment Repairs, Fixing and Maintenance Any equipment, Any age Send your faulty equipment to us or ask for an expert to visit ***No ...

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www.chartered-engineer.com

www.chartered-engineer.com

New webiste www.chartered-engineer.com launched by Northwick Northwick have today lauched a new website www.chartered-engineer.com which is specifi...

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14 News

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Contact Us

Northwick Associates Ltd

  • Unit 27 Aintree Road
  • Keytec 7 Business Park
  • Pershore
  • Hereford & Worcester
  • WR10 2JN

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