Hammonds Furniture iPhone mobile app

We developed a customer survey App for a large Home Improvement business. Once a fitting has been completed at a customer’s home, our clients’ fitters ask each customer a very short customer satisfaction questionnaire on their smartphone App. Platforms and Devices iOS App Web Application Designed to be simple We developed a customer survey App for a large Home Improvement business. Once a fitting has been completed at a customer’s home, our clients’ fitters ask each customer a very short customer satisfaction questionnaire on their smartphone App. Increased productivity for Surveyors and Fitters This is how mobile application development can help organisations of all shapes and sizes: by improving your business systems through better data. “The beauty of the app is that it has a very simple interface,” says Andy Berry, Hammonds Furniture’s Head of IT. “It’s very easy to use and very easy to navigate.” Prior to the iPhone mobile application, Hammonds Furniture customers would wait for a phone call to book the next stage of the fitting process; the mobile application books that appointment instantly, and customers receive an email within seconds.Benefits of the app Increased sales The app has increased sales of £130,000 per month. Improved processing time The order process time has reduced from 2 weeks to 2 days. Life made easy for staff The app aims simplicity and intended to be used by people of all ages and backgorunds on a daily basis. The company depends on thier sureveyors and designers to be able to easily access and use the app to perform thier key tasks quickly and efficiently.

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