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ISO-9001 logoTalking Headsets is pleased to announce that we have again passed the ISO 9001:2008 Quality Management Systems (QMS). With increased demand from the military and other markets where this accreditation is necessary, we are cementing our position in the market by formally adhering to high working standards. It has provided us with a set of principles that ensure a common sense approach to the management of our business activities to consistently achieve customer satisfaction.
ISO 9001:2008 is underpinned by eight management principles:
a customer focused organisation
leadership
the involvement of people
ensuring a process approach
a systematic approach to management
a factual approach to decision making
mutually beneficial supplier relations
continuous improvement
What are the benefits of registration?
Customer satisfaction - through delivery of products that consistently meet customer requirements
Reduced operating costs - through continual improvement of processes and resulting operational efficiencies
Improved stakeholder relationships - including staff, customers and suppliers
Legal compliance - by understanding how statutory and regulatory requirements impact on the organization and its your customers
Improved risk management - through greater consistency and traceability of products and services
Proven business credentials - through independent verification against recognized standards
Ability to win more business - particularly where procurement specifications require certification as a condition to supply
For more information on ISO 9001:2008 Creditation - Continuing Success talk to Talking Headsets Ltd
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