We have moved into new premises in Oakley Hay, giving us ten times more warehouse space, allowing larger stocks to be held and for us to supply many more existing & new products next-day, more of the time. We have also been working hard to increase our extensive product range which means that you have to look no further than Proact Medical Ltd to source the equipment you need. And remember, if you cannot find what you are looking for, please give our dedicated Customer Services department a call on 0870 909 7400 - we will be more than willing to assist you in finding the exact product that you require with our free-ofcharge sourcing service. Our policy has always been to buy in bulk and pass the savings on, ensuring top quality, brand name products at value-for-money prices. We continue to maintain our ultra-efficient operation using the latest technology computer systems & software - allowing us to run with exceptionally low overheads. This means that we don’t waste your money on unnecessarily large, expensive sales teams or inefficient business infrastructure. We are so confident that our prices are the lowest in the marketplace that we offer a Proact Wholesale Price Match Promise - we simply will not be beaten on price for “like for like products” which we supply. As an ISO 9001:2000 Registered Company (Cert. No. GB:9497) we thrive on providing the service required to ensure that the customers’ needs are always paramount. This policy has led to us growing year upon year with a 30-35% business growth predicted again for this financial year. Many thanks to all of our customers who have enabled us to achieve this, in a difficult & contracting market - we can’t do any of it without you! Also our thanks to the customers who took part in the Independent Benchmark Customer Satisfaction Survey carried out at the end of 2003. This was the first time we have placed PROACT under such an examination and we are proud to have achieved the Gold Award for Customer Satisfaction. Our aim for the next year is to strive to continue to improve all standards further.