Remote service assistance – for quicker and more efficient service

Have you ever experienced that it can take some time before your production line gets the right service? Hopefully not, and with remote service assistance, the risk of experiencing downtime in production decreases even more. In this blog article, we describe how Norden Machinery uses remote service assistance to deliver quick and cost-effective service to the customers. Norden Machinery – a dedicated tube filling partner Norden Machinery is FlexLink’s sister company and leading supplier of high-performance tube filling systems. Since the delivery of the first tube filling machine in 1934, Norden Machinery has focused exclusively on developing tube filling systems and has introduced many innovations along the way. The products can be found in segments such as cosmetics, pharma, toothpaste, food as well as the industrial sector. The company offers after-sales support to over 1400 customers around the world, which requires a well-developed and effective service network.

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