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Discover why customers choose F.H.Brundle for their needs. Here are 5 compelling reasons that highlight 136 years of excellence in service and quality!
With over a century of experience in the industry, F.H.Brundle stands as a testament to enduring success and a commitment to excellence, with a range of products that cover construction, fabrication, maintenance, safety, security, landscaping and home improvement.
For 136 years, our family-owned business has balanced traditional values with forward-thinking innovation, establishing ourselves as a trusted name in the industry. And we continue our impressive trajectory with the 270,000 square foot extension of our centralised distribution hub and trade counter in Burton. This strategic expansion will bring our total warehousing capacity to over 600,000 square feet, significantly enhancing stock availability and collection capabilities for our customers nationwide.
With this expansion set to provide another USP, our Managing Director, Michael Brundle, shared what he believes are the five key reasons trade customers continue to choose us.
1. A rich heritage that stands the test of time
Since 1889, when Frederick Henry Brundle established the company in London, we’ve built an unparalleled reputation for honest service, fair pricing, and quality products. Our business has remained in the Brundle family throughout 136 years of trading, and this legacy of excellence has been carefully preserved through five generations of family stewardship.
“Our history isn’t just about longevity, it’s about consistency and reliability,” said Michael. “Customers choose us because they know that we understand their needs better than anyone else in the industry.”
2. Family values that foster genuine relationships
As an independent family business, we approach customer relationships with the authenticity and care that larger corporations simply cannot match. This personal touch transforms even occasional purchasers into valued members of the extended F.H.Brundle family.
“What truly sets us apart is how connected our customers feel to us. Even if someone only purchases twice a year, they often tell us they feel like a much bigger client because of the relationship we’ve built,” said Michael.
“That’s the power of being a family business with genuine values. Because they’ve dealt with us for so long, they feel closer to us than they would to a larger corporate company.”
3. An unrivalled product range for every need
With more than 11,000 products available from stock and 98% stock availability at any given time, we offer the most comprehensive product range in the industry. As the UK’s largest stockist of GRP products, stainless steel handrail components, wrought iron components, aluminium decking, welded wire mesh and tube clamps, to fencing and security, industrial steel flooring, handrailing, glass balustrade, gate hardware, gate automation equipment, sliding door gear and landscaping products, our customers can find everything they need under one roof.
“We’ve continuously expanded our offering to serve every possible need and work with industry-leading suppliers to ensure customers get quality materials and components for any project,” explained Michael.
“Beyond our standard range, we also provide extensive made-to-order options, from custom gates to specialised glass solutions, ensuring we can support any project, no matter the complexity.”
4. Customer service that exceeds expectations
With eight strategic locations across the UK and a fleet of over 70 delivery vehicles, we ensure nationwide coverage and next-working-day dispatch for immediate delivery. Our knowledgeable team of experts are always ready to provide technical support and guidance on any product-related query.
“Investment in infrastructure has always been important to us,” explained Michael. “Our expanded Burton distribution hub gives us increased capacity and buying power, allowing us to secure better rates that we can pass directly on to our customers. But, equally important, is our vastly experienced, close-knit team, who provide the expertise our customers rely on.”
5. Seamless digital experience and comprehensive resources
Our website has seen record-breaking traffic in the first quarter of 2025, reflecting its user-friendly design and efficient ordering system. Complementing our digital presence is our extensive 2025/26 product catalogue, offering customers detailed information on our complete product range, with around 1,500 new innovations and accessories.
“We’ve invested significantly in creating digital tools that make ordering simple and efficient. Yet we also understand many customers still value our comprehensive catalogue as a reference tool,” said Michael. “It’s all about offering the experience our customers want, and we continually seek to improve this.”
Conclusion: Partner with F.H.Brundle for everything you need
Our ongoing success demonstrates that combining traditional values with modern capabilities creates a winning formula, and our continuing commitment to quality, service, and family values will ensure customers will continue to choose F.H.Brundle for generations to come.
“Customers value lasting relationships that go beyond typical supplier dynamics, and that’s why we’ve stood as a trusted partner for over a century – and why we will continue to do so,” Michael concluded.
Ready to get in touch?
With 136 years of experience and working with industry-leading suppliers, we ensure you can get quality materials and components for any project, all from one place. Our experienced in-house team can provide any technical support you need.
For more information on 5 Reasons why Trade Customers continue to choose F.H.Brundle talk to F H Brundle