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COVID-19: Update for Customers (January 2021)

COVID-19: Update for Customers (January 2021)
05/01/2021

FOLLOWING THE LATEST GOVERNMENT GUIDANCE, WE SADLY ANNOUNCE THAT OUR PREMISES ARE NOW TEMPORARILY CLOSED TO THE PUBLIC.

Our Wood Flooring Showroom, Native Timber Shop, Trade Counter and Factory are closed to the public from Tuesday 5th January 2021.

Please be reassured that we will be fully operational as an online manufacturer and retailer during this time. The whole team are working hard, behind the scenes, to complete all orders and to continue with an ongoing production schedule. We have good stocks of timber and we are currently manufacturing to full capacity.

Orders can be placed online, by email, and over the phone, with new orders being scheduled into our ongoing production plan. Up-to-date lead times are displayed on individual product pages as normal. Our office team are on hand to answer all your emails, to provide quotations and to give updates about existing orders.

CLICK AND COLLECT

Orders can be collected safely from the front of our premises. We kindly ask that you don't come straight into the building. Please call the office on 01535 637755 when you arrive in our car park. A member of our team will bring your order out to you. If you require ancillary products, please order these ahead of time, so that we can have these ready for you.

We will post regular updates on our social media channels, where we will continue to offer advice and information, so please hop across to one of the platforms and follow us there.

If you have any queries at all, please do contact us, we'll be very happy to help.

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