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Coronavirus

12-03-2020
Coronavirus
Dear Customer I wanted to update our customers regarding the Coronavirus and keep you up to date on the measures we are taking at Bar Code Data to ensure a continuity of supply of our goods and services. Many customers have asked about how we’re adjusting our operational plan to allow us to move forward in this challenging and dynamic environment. Protecting the health and safety of our employees, partners and customers is our top priority, our best wishes go out to all impacted by the coronavirus COVID-19 outbreak. At the time of writing, the Government is stating the country is still in the “containment phase”. Therefore, we will continue with increased cleaning around our premises and reminding all staff, visitors and customers to follow basic hygiene routines when attending our offices. In line with government guidance, we are continuing to operate as usual and shall continue to keep in touch with you and follow official guidance from the UK Government and Public Health England carefully. Bar Code Data has contacted all our major suppliers of materials and goods to ensure adequate provision has been made to maintain a smooth supply chain. However, given these unique circumstances, you may see a slight extension in lead times on some products, you can confirm current lead times directly with your Sales Account Manager. We appreciate your patience and will keep you updated as more information becomes available. Keeping Our Customers Safe Several of you have asked if the virus can spread through goods imported from China. According to the US Centre for Disease Control (CDC), it’s extremely unlikely the virus can spread via items shipped from China. Experts say coronaviruses typically do not live very long on surfaces and are unlikely to survive over a period of days or weeks when an item is shipped. Given the time it takes some products to reach the end user or destination, it is again highly unlikely there would be any transmission of the virus associated with an imported good. We also encourage thorough disinfection of mobile computers, tablets, printers, scanners and other devices to maintain infection control in workplaces and public spaces. But there is a right and wrong way to do it. Given the rapidly evolving situation, we are receiving questions about how devices should be cleaned in order to best protect the front-line workers using them in hospitals, warehouses, stores, routes and more, please continue to follow manufacturers guidelines in this regard. We have enacted restrictions for employee travel to and from high-risk areas to proactively limit the potential for the disease to spread and have advised employees to only travel in non-restricted areas to the extent they feel comfortable doing so. We appreciate your patience and flexibility as some regular in-person meetings may transition to virtual meetings in certain situations. Bar Code Data is also making provision for team members to have flexible working arrangements to limit their exposure to public spaces, whilst our Management team constantly assess supplies requirements for our site including hand sanitizers, wipes etc. Our Commitment to You Bar Code Data is committed to working closely with you during these challenging times, we take great pride in working with our customers and helping you serve your customers. Should you have any queries regarding business continuity please contact you Account Manager or alternatively feel free to email us directly at: sales@bcdata.co.uk . Thank you for your continued partnership. Regards, Mike Jackson Managing Director Bar Code Data Ltd.

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