About Us Armill started as a service based company and has become one of the major players in the materials handling industry within the Essex and Suffolk area. With over thirty years experience in the industry, we can offer solutions to solve any forklift truck problem. Peter Millar started the business servicing and repairing forklift trucks with Ann Millar his wife handling accounts and customer requirements. As trucks became uneconomical to repair he was asked to source replacements and the company started to grow. Now Armill employs over seven engineers and has customers among some of the major companies in the area. In 1998 Armill was awarded the entrepreneurs award, which was voted on by local businesses in conjunction with the Essex County Council. At Armill we pride ourselves on our approach to after sales care and the quality of work carried out by our team. We feel our refurbished machines are some of the best in the industry and coupled with our extremely competitive pricing, Armill is set to continue forward to be the first choice for fork trucks in East Anglia. CHOICE "They've probably got what I'm looking for" Most obviously choice means offering a wide selection of models and prices to suit our customers. But it also means giving our customers options and tailoring our fork truck sales and after sales product and service offerings to answer their needs. VALUE We must always offer good value for money and have the confidence to demonstrate that value to our customers. CONVENIENCE Too often, fork truck companies make it difficult for the customer. More than ever before our customers expect us to be helpful, easy to do business with and convenient in every regard, from pricing to payment and courtesy services. CONSISTENCY Whichever part of our company they deal with, our customers should expect the same high standards of service and a consistent presentation of our products, services and prices. We must meet or exceed their expectations and deliver right first time, on time, every time. TRUST We must earn the trust and confidence of our customers by servicing them with integrity and acting first and foremost in their interest. Such behaviour will help us build long and lasting relationships with our customers and promote our reputation.