Why are start-up businesses turning to the clouds for their telephone systems?

Why are start-up businesses turning to the clouds for their telephone systems? Quite simply, they are cheaper, easier to set up and have some added benefits over traditional telephone systems (PBXs, Private Branch Exchanges). With a cloud-based telephone system, there is no major hardware to purchase and install, and an efficient maintainer can set up a system very quickly, with a very low set-up cost and only a small monthly fee to pay per user. Such systems can also have added features for remote working and reporting. These benefits can make a big difference to a new business trying to take advantage of every opportunity in these trying times. Not to mention the possibility of a tailored packaged so you only pay for what your business needs. The roll out of Ultrafast Full Fibre broadband is only going to speed up this trend, meaning that issues of call quality and jitter; (that infuriating sound breakup you may hear on an internet-based call), should become a thing of the past. Moreover, by 2023, you will no longer be able to get new ISDN telephone lines, and in 2025, BT will "switch off" all ISDN lines in favour of using VoIP networks. This means that customers who buy ISDN systems will have to buy another new system in a few years. If you would like to know more about cloud telephony look out for further posts where we will break down the platforms on which cloud based telephone systems are based and a list of some top providers.

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