About Us
Hi there – Welcome to Ravensden – A World of Animal Companions;
We are specialist suppliers of animal-themed toys and
gifts for the Zoo, Aquarium, leisure and promotional
markets. We’re a family owned and operated company
founded in 1975.
Our aim is to supply quality products and to continually
develop and introduce new lines. This enhances the
retail offering of attractions, facilitating the maximisation
of resource streams in support of strategic aims.
We are members of several industry-specific trade organisations
and have representation at council
level on two, which ensures that we are well aware
of industry issues. The quality of our products and
levels of service we believe are second to none.
Environmental
We believe that businesses are responsible for
achieving good environmental practice and operating
in a sustainable manner.
We are committed to reducing our environmental
impact and continually improving our environmental
performance as an integral and fundamental part
of our business strategy and operating methods.
It is our priority to encourage our customers, suppliers
and all business associates to do the same. Not only
is this sound commercial sense for all; it is also a matter
of delivering our duty of care towards future generations.
We are proud to announce that we have achieved certification
to ISO-14001 demonstrating that we have put
in place an effective environmental management system.
Ethical
We are committed to ethical trading both with our
own suppliers and customers and have taken great
care in building long-term relationships. We have
been developing and purchasing products from many
suppliers for over thirty years. We have an annual
accreditation process for all of our approved suppliers
and will only purchase from those which fulfil the necessary
criteria. In addition, all suppliers are visited
on a regular basis.
Toy Safety
It is our policy to supply safe products complying fully
with relevant UK and EU safety legislation. We have
an externally audited toy safety and quality control
system and hold the TOYCRED accreditation.
In addition to our in-house expertise, we retain the
services of an expert in the field of consumer product
compliance, who is a leading authority on product
safety and sits on a number of international toy safety
committees. We maintain a product safety database
containing product, safety and importing details for
all items in our range and are able to advise and
provide all of the necessary information to ensure
that our customers comply with their obligations.
Bespoke Design
We have a great deal of experience and expertise
in bespoke product design. Products can be created
based on customisation of existing designs or a complete
development of a product/character.
Many of our standard products can be branded for
your attraction. Options include embroidery on soft
toys, dressing of soft toys with personalised t-shirts,
bespoke swing tags promoting your brand or message
or pad printing onto a number of our stock items.