Measuring & Reducing Quality Cost Workshop

ISO 9001: 2000 requires management of business processes. Mapping the processes and allocating responsibility for control are starting points, but the real payback comes with improvement in the cost effectiveness of the processes. These workshops show how this can be achieved using a tried and tested approach. One client who adopted our approach identified achievable savings of £ 4 million on an annual turnover of £ 45 million and they thought they were already “lean”! References are available. more details.......

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