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How To Encourage Restaurant Customer Loyalty

How To Encourage Restaurant Customer Loyalty
03/02/2017

When running a restaurant you will most definitely rely on regular clientele. It will be these people who help to boost your profits and who recommend your restaurant to their family, friends and colleagues. In fact, the best form of marketing and advertising is word of mouth so treat them well and they will treat you well in return.

It might be they visit once a week, once a month or regularly hold business lunches at your restaurant so it’s important to keep them happy because once you start losing loyal customers it’s hard to entice them back. As soon as standards slip or perhaps a new, hip restaurant opens you could find your best customers starting to disappear so encouraging customer loyalty is a large part of keeping your restaurant successful. It doesn’t end there either, you want to encourage new loyal customers and there are various methods you can adopt to do this as well as keeping old ones happy. Here are a few useful tips from Alliance to help you grow a loyal customer base:

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