Contract Support Officer

The main services to be provided are: ● 24-hour Manned Security and Building Patrols ● Management of Access Control ● Reception, Front of House and Customer Service ● Management of Visitor and Contractor Access ● Management and Coordination of Deliveries ● Key Control and management ● Escalation of incidents, liaison with Clients and tenants ● Ability to deliver specified services to the highest standards. ● Adherence to health, safety, and environmental laws and any other legislative or statutory requirements or best practice. ● Safely & proactively maintains the workplace in accordance with contractual and legal requirements via Health & Safety patrols. ● All service tasks undertaken with a proactive forethought to Health & Safety management. ● The ability to work with clients to improve service delivery throughout the contract. Reception Duties ● Meeting and greeting all visitors as they enter. ● Surpassing ER Global & client’s expectations whilst on duty in any reception ● Maintaining a professional and polite manner and dealing with queries in a swift and efficient manner ● Answering incoming calls and enquiries as required ● Maintaining a tidy and professional looking Reception area ● Dealing with tenant enquiries as they occur ● Responding to emergency situations, including lift entrapments, alarms, etc. Would you like to work for a company that offers great rates of pay and additional benefits. Would you like to work for a company that cares about its staff and welfare. Then this is an exciting opportunity to join our team Offer  Free Online Training  Minimum 16 hrs PCM  £11.50 PH  Free industry recognised qualifications  Flexible contracted working hours Training & shifts may be allocated on other contracts to assure contractual hours are maintained. Flexibility is essential as the role may require days, nights and/or weekends. Ability to use C247 Software for log in/out and upload vetting documents to BS7858. Location may be changed at short notice in line with company operational requirements. Please contact our HR Team on careers@er-global.co.uk

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