Day-to-day support We provide essential support from onboarding to offboarding and at every stage of the employee lifecycle in between. If you use any sort of IT system, you’ll want to make sure everything goes smoothly for you and your employees so that you can carry on with your tasks. Touchless IT Support Operum can keep replacement and spare computers in our office and ready to ship to you as soon as you need them. Server, Network & Cloud Management Most IT systems need regular management if you want to keep them running at their best for as long as possible. Unfortunately, most people don’t realise this, and fewer still know how to do so effectively. Avoid breakdowns and disasters with Operum’s help. We’ll keep an eye on your servers, networks, and cloud storage to ensure that everything is up-to-date and working as it should. IT Consultancy Operum provides an IT consultancy service that offers advice and support to businesses on a range of topics, including technology strategy, implementation, and operations. Operum has a team of experienced consultants who work with clients to understand their business objectives and needs, and then develop and implement tailor-made IT solutions that help businesses achieve their goals. Operum has expertise in a range of industries, including healthcare, retail, manufacturing, financial services, and non-profit. In addition to providing consultancy services, we also offer ongoing support to help businesses improve and maintain their IT infrastructure. IT Strategy Having a clear IT strategy is essential for any business, and Operum can help you develop an actionable plan for achieving your business objectives. This might encompass anything, from a digital transformation project to a new software solution. Our team of experts will work with you to assess your current IT setup and identify any potential areas for improvement. We will then develop a custom plan to ensure that your technology supports and enhances your core operations. Managed IT Operum’s Managed IT as a Service protects your business from technology failures and downtime by proactively monitoring and managing your critical systems. We’ll monitor your network 24/7/365 and take corrective action to prevent problems before they impact your business. In addition, we’ll provide regularly scheduled maintenance to keep your systems running at peak performance. Our service includes regular patch management to ensure that your systems are protected against the latest security threats, and we’ll also keep your software up to date with the latest features and fixes. IT Outsourcing Operum offers IT outsourcing as a service to help businesses with their technology needs. Often small and medium-sized businesses don’t have access to in-house IT support and that is where we come in, providing a comprehensive range of services that can be tailored to the specific requirements of our clients. This might include help desk support, systems administration, and network management, alongside customised solutions for businesses that have unique IT needs. IT Helpdesk At Operum, we understand that even the most well-run businesses can encounter IT problems from time to time. That’s why we offer a comprehensive IT Helpdesk service that can provide expert assistance when you need it most. Our team of qualified IT professionals are available 24/7 to help you with any issues that may arise, to ensure your employees have access to the support they require. Whether you’re experiencing a technical issue or simply have a question about your IT infrastructure, we’re here to help. IT System Monitoring Operum offers IT System Monitoring as a service to help businesses keep track of their IT infrastructure. The service includes status monitoring of all systems, as well as alerts that notify us of any issues. The service is designed to help businesses reduce downtime and improve efficiency while identifying potential problems before they cause major disruptions. By monitoring their IT systems, businesses can ensure that they are running smoothly and efficiently at all times. IT Procurement Choosing the right technology for your business can be a difficult and time-consuming task. Operum’s IT Procurement service simplifies the process by providing expert guidance and assistance in selecting the best technology for your needs. Our team will work closely with you to understand your business requirements and budget, and then source the most suitable options. We also offer ongoing support for any technology that we procure, ensuring that it continues to meet your ongoing needs. IT Audits Maintaining compliance with industry regulations and staying secure against cyber threats is crucial for any business. Operum offers IT Audits as a service to assess and evaluate your current IT systems, identify potential vulnerabilities, and make recommendations for improvement. Our team of experts will review all aspects of your technology, from network security to data management, to ensure that your business is protected and compliant. Regular IT audits can help prevent costly disruptions and protect the reputation of your organisation. IT Relocation At Operum, our IT relocation services are designed to minimise downtime and disruption for your business. We understand that moving your IT infrastructure can be a complex and daunting task, so we work closely with you to develop a custom plan that meets your specific needs. Our team of experienced professionals will handle all aspects of the move, from packing and shipping to installation and testing. We also offer post-move support to ensure that your IT infrastructure is up and running smoothly.