Nayland Care Agency Ltd is a leading, family-run home care agency based in Ipswich, Suffolk. Our team of domiciliary care staff brings together years of experience, a real drive to make a difference, and compassion to enrich our clients' lives, and help make living at home fulfilling, dignified and enjoyable. With a CQC overall rating of Good, we are experts at crafting & delivering a bespoke home care plan that works around you. At Nayland Care, there is no 'one size fits all' approach. At Nayland Care, our vision is quite simply to provide excellent care to all of our clients across Essex and Suffolk. We apply the following care standards every day: - Always having time for care. - Treating people as unique individuals. - Encouraging people to have choice and control over their care and support. - Listening to what people have to say and responding to their needs. - Respecting dignity and privacy at all times. - Making sure that our care plans are always person-centred. Nayland Care offers a range of home care services to our clients across Suffolk and Essex. We offer personal care services, healthcare at home, companionship care services and support, private palliative care at home, domestic house help services, and dementia care services in your own home. Our home care team are well-versed in administering domiciliary care and compassion and are well-trained to deliver the best possible specialist care. Nayland Care wants you to live at home in comfort, and to feel that our domiciliary care service has made your life easier. This is why our focus always has, and always will be on providing person-centred care. We see our clients as the genuine individuals they are and take the greatest diligence in knowing what their likes and dislikes are so we can fully understand their care needs. To find out more about our care and support services across Suffolk and Essex, please contact Nayland Care today. We have time to care. Our Services: Personal Care: We recognise that personal care is just that, it’s personal. Inviting a private carer into your home can be a big step. We understand this and that’s why we take the time to identify the carers we believe you’ll click with; those you feel comfortable with to help you with your personal care needs. We never determine a person by their age or condition. To us, everyone is individual and will have their very own personal care needs. Our highly professional, kind and respectful carers develop a trusting relationship with you. They get to know you and your routine – what you do and don’t like. Healthcare at Home: At Nayland Care, our home carers are fully trained to provide medication support. If you or a loved one is taking medication – perhaps a few different types – it can be difficult to manage. Especially if you must take different pills at varying times of the day; some with food and others without. At Nayland Care, our home carers are fully trained to provide medication support. They’re only too happy to manage you or your family member’s medication and liaise with doctors and pharmacists to order more. In delivering healthcare at home and providing support with medication, our home carers are trained in accordance with the widely accepted UKHCA medication policy. Companionship Care: At Nayland Care, we believe that how our clients feel is important to their overall wellbeing. That’s why all our services have an element of companion care. Whether our home carers are there to help with household tasks or personal care, you’ll benefit from a meaningful human connection. We passionately believe that nobody should feel lonely. Yes, circumstances change and regular opportunities for social engagement lessen, but the need for social interaction doesn’t disappear. If anything, the need for companionship becomes greater. Palliative Care: We never determine a person by their age or stage of life. Instead, we take a holistic approach to palliative care. What this means is that we take great care and time to understand your exact personal, medical, social and emotional needs to create a palliative care plan to help you live well. Whilst our palliative carers appreciate the complexities that come with having a life-limiting illness, they understand the value of supportive care. In our view, palliative care at home should enable you to have a good quality of life. This includes keeping as well and active as possible. Domestic Home Help: Our home help domestic service makes lighter work of keeping on top of everyday household tasks that perhaps you find more difficult or simply don’t wish to spend your time on. Unlike conventional domestic services, our home help service is built into your agreed individual home care plan. There may be some activities you like to do and bring a sense of routine to your day, but there may be others that you find a bind or even tricky. Dementia Care: Our carers appreciate that dementia can often be as challenging for the person living with the condition as it is for family and friends. It’s not easy watching your loved one change in what can often be quite a profound way. It can be confusing and scary. But with the right dementia care at home support, we can help you manage the everyday challenges of living with dementia so that all those aspects of life that feel lost have the chance to resurface again.