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Treadmill Repairs

Treadmill Repairs
25/11/2010

Treadmill & Fitness Machines Repairs, Maintenance, Service and Inspections

All inquiries welcomed - commercial gyms and domestic machines

Any Make Any Age Any Condition

Telephone advice

FREE!

Call outs from

£49+VAT

Servicing from

£99+VAT

Maintenance Contracts from

£399+VAT

Call 01386 555 630 or complete the Inquiry Form below

Telephone lines open 8am to 2pm Mon-Fri or email our Duty Engineer 24/7 gym@northwick.eu

Exclusive Winter offer for existing customers: Save upto 20% on New Gym Machines - prices from £449+VAT click here

Repairs and Call Outs: from £49+VAT

Our standard call out charge starts at £49+VAT which includes a diagnosis of the machine problem. We will arrange for an Engineer to visit at the earliest convenient date. Our Engineers travel throughout most of England and Wales although some areas may be subject to additional charges.

For customers who require an urgent visit, there is an upgrade option available to get you to the front of the queue! When booking a call out simply ask for a priority callout (£99+VAT).

Here is our 3 step guide to machine repairs:-

Step 1 - Talk to us:

Call us on 01386 555 630 for a chat about your problem - sometimes problems can be solved over the telephone! If you prefer email then send your details to gym@northwick.eu or fill out the form below. This service is free of charge.

Step 2 - Call Out:

Arrange a visit with our Engineer. The visit will include a machine check-up and root cause analysis. This costs from £49 plus VAT and will help you to decide whether to go ahead with a repair (also....read below on how to save money on the call out!).

Step 3 - Repair:

Relax while we take care of your problem. The repair itself will be charged extra to the call out charge. Repair costs can vary depending upon the nature of the problem and the cause. Our Engineer will be able to advise the cost before the machine is repaired to help you make the right choice about your machine. He will also be able to tell you about the cause of the problem in case there is something you can do to help prevent the problem re-occuring.

What area do you cover?

We cover an area of about 100-120 miles radius of Pershore WR10 2JN. We do travel to places outside of this area depending upon our ability to make up a viable day's work for our Engineer. Please call our office on 01386 555630 for more details and options.

What if the repair cost is over my budget?

If you decide not to go ahead with the repair, then all you pay is the call out charge of £49+VAT.

What if new parts are needed?

No problem! We take care of all the details for you, including ordering of parts and arranging a time to return and fit them.

What if the problem is not solved ?

We will look after you and arrange for our Engineer to return, free of charge, if the problem is not solved.

What is your hourly charge?

There are no hidden charges and no hourly rates to worry about. What we quote you is what you pay.

What if the problem can't be fixed?

All faults can be fixed but in some cases, it is simply not cost effective to repair a machine. If we feel that you could be throwing good money after bad by having the machine repaired, then we will tell you and explain why.

If you decide that your machine is beyond economic repair, our Engineer will be able to help you find a suitable repalcement machine to suit your work out routine and budget.

Can you take my old machine away?

In most cases, we are able to remove your old machine if it is beyond economic repair. We charge a minimum fee of £35+VAT to cover our costs in dismantling and recycling your machine. Please call us on 01386 555630 or mention it to our Engineer.

Save £'s on the call-out

If you are sure that you know the cause of the problem and j

For more information on  Treadmill Repairs  talk to  Northwick Associates Ltd

Enquiry Form



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