About us

Call Handling Solutions

Call Handling Solutions and their parent company GRG Public Resources Ltd support your company by providing an outsourced call answering service which professionally deals with your call answering or incident handling requirements.

They have been providing call handling and 24/7 incident handling and call answering services for our clients from our home in Stafford for the last 25 years.

Call Handling Solutions mission is to give your clients and future clients the absolute very best impression of your business.

With our state-of-the-art contact centre and dedicated teams of receptionists and incident handlers, they have everything in place to provide services which add tremendous value to your business but at the same time reducing the cost of providing these services in-house.

So if you feel that the cost of employment is going through the roof and don’t want the hassle and burdens that go along with it…

They have the Solution.


Services

UK Based Call Answering Service

UK Based Call Answering Service

Look no further and get in touch with us if you are looking for UK Based Call Answering Service. When you use our UK Based Call Answering Service you ...

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Professional Call Handling Service

Professional Call Handling Service

Are you looking for a Professional Call Handling Service to deal with your telephone enquiries that you can try for free? We provide Professional Call...

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UK Based Call Handling Service

UK Based Call Handling Service

Looking for UK Based Call Handling Service? We can offer best solutions. We pride ourselves to be known as the leading providers of UK Based Call Hand...

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UK Telephone Handling Service

UK Telephone Handling Service

If you are looking for specialist UK Telephone Handling Service, then get in touch. We can offer very provide professional and cost effective UK Telep...

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24/7 Sub-Contractor Call-Out Service

24/7 Sub-Contractor Call-Out Service

Are you looking for 24/7 Sub-Contractor Call-Out Service? We also specialise in 24/7 Sub-Contractor Call-Out Service throughout the UK. Your emergency...

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Bespoke Incident Handling Service

Bespoke Incident Handling Service

If you require Bespoke Incident Handling Service, we can certainly help. We can provide Bespoke Incident Handling Service dealing with queries in the ...

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Call Answering Service Staffordshire

Call Answering Service Staffordshire

Get in touch with us if you are looking for expert Call Answering Service Staffordshire. We specialise in Call Answering Service Staffordshire and acr...

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Cost Effective Call Answering Service

Cost Effective Call Answering Service

Do you need help with Cost Effective Call Answering Service? Our call centre is located in Stafford but we can assist with Cost Effective Call Answeri...

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Cost Effective Call Handling Services

Cost Effective Call Handling Services

Are you looking for Cost Effective Call Handling Services to deal with your telephone enquiries that you can try for free? We provide professional and...

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Emergency Incident Handling Service

Emergency Incident Handling Service

If you need Emergency Incident Handling Service, just get in touch. We specialise in Emergency Incident Handling Service providing seamless 24hr incid...

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Nationwide Call Answering Service

Nationwide Call Answering Service

We are also known as specialists in Nationwide Call Answering Service. When you use our cost-effective Nationwide Call Answering Service you will look...

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Nationwide Call Handling Services

Nationwide Call Handling Services

Looking for Nationwide Call Handling Services? We can offer best solutions. We pride ourselves to be known as the leading providers of Nationwide Call...

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Nationwide Incident Handling Service

Nationwide Incident Handling Service

If you require Nationwide Incident Handling Service, we can certainly help. We can provide Nationwide Incident Handling Service dealing with queries i...

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Professional Call Answering Service

Professional Call Answering Service

If you are wanting a cost-effective yet Professional Call Answering Service then we can help. When you use our Professional Call Answering Service you...

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Professional Telephone Handling Service

Professional Telephone Handling Service

Are you looking for a Professional Telephone Handling Service to deal with your telephone enquiries that you can try for free? We provide Professional...

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Tailored 24 Hour Incident Handling Service

Tailored 24 Hour Incident Handling Service

Are you looking for an outsourced, responsive, Tailored 24 Hour Incident Handling Service? We are currently based in Staffordshire but we offer our Ta...

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16 Services

Blog

How call handling can help during COVID

How call handling can help during COVID

As everyone will now be aware, Boris’ big COVID-19 announcement last week has plunged the UK back into national lockdown with all of the pressures and...

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Do you like receiving voicemails?

Do you like receiving voicemails?

One of the things we hear every week from our call handling clients, new and old is how great they find it not to have to no longer have the need to d...

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How to improve your businesses call answering?

How to improve your businesses call answering?

In 2020 and beyond, it’s a distinct advantage and almost a USP in itself to have a strong policy on-call answering in a small business. Why? Because u...

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5 top tips to improve your businesses call answering

5 top tips to improve your businesses call answering

Customer service is essential, so improving your business's call answering should be a priority task for your business. Those of you on the wrong side...

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4 Blog

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Contact Us

Call Handling Solutions

  • Valerian House
  • Staffordshire Technology Park
  • Beaconside
  • Stafford
  • ST18 0GE

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