Design: We will offer you all the assistance and support you need in the planning and design stages to achieve the office of your dreams, working closely with you in order to fully understand your requirements and to create the most aesthetically pleasing and practical design. We will help you to achieve a stylish, well organised working environment within budget and on time.
Supply: Being one of the largest independent office furniture specialists, with warehouses in both the North and South of England, we have the capacity to supply a wide range of product lines. We have formed valuable relationships with our suppliers over the years, including several leading UK manufacturers, which has contributed to our ability to offer our customers very competitive prices. We will help you find what is best for you from the huge selection available.
Deliver: Using our own fleet of vehicles we offer a personal delivery service ensuring that your furniture arrives safely anywhere in the UK mainland. We are a FORS accredited operator and have also been awarded the following accreditations:- ISO 9001:2008, CHAS, Constructionline and Safecontractor.
Install: We provide a ’FREE OF CHARGE' installation service carried out by our team of experienced fitters, who are competent in dealing with all site conditions and requests. Once everything has been assembled they will put the furniture in place, so it's ready to use without delay. All packaging is taken away for recycling in line with our stringent environmental policy.
It doesn’t stop there: At Universal we firmly believe that to provide a good service is much more than simply securing a sale. We have a helpful and friendly sales team who will make every effort to make your buying experience a good one. We are there to provide professional advice on all of our products and offer unlimited support to you and your organisation from the first point of contact right through to after sales care.
No order is too big … You may be looking for a whole new office layout, in which case we can begin to work with you right at the early stages of your new project offering help with design and budget planning.
Or too small … You can pick up the phone to order a single item such as an extra filing cabinet or operators chair for the office. Whichever it is we promise to provide the same personal service.