Packs Infotel Ltd, packs, infotel, autodialler, alarm, model, 20, customers, put, production, messages, first, upgraded, introduced, remote, speech, system, features, nimrus, network, monitoring

About Us

Since 1958 Packs Infotel has been at the forefront of innovations and design for SECURITY, CCTV, and COMMUNICATION.

We specialise in providing an effective, reliable, and cost effective service that is tailored to meet our customers needs, and offer a choice of installation options to suit clients own budgets and workforce availability.

Packs Infotel have some 30,000 Customers in 15 different countries and have sold nearly 60,000 systems. Over 75% of our business is from our existing customers.

Our Clients include: The MOD, DERA, ADAS, MAFF, Public Figures, Over 36 Councils, BBC, Pubs, National Blood Environment, Environmental Agency, Golf Clubs, Schools, Hospitals, Commerce, and Industry

Brief History of Packs Infotel.

Packs Infotel was established in 1954 and the original patent for the Autodialler was taken out. The following year the first automatic alarm dial out unit in the world was put into production. The first model of the Autodialler was called the Mk7 this functioned on standard PSTN and PABX networks, this was upgraded by introducing line sensing and was named the MK7 R.D in 1962.

In 1968 the Mk12 was introduced, this introduced the concept of having individual messages for each alarm channel.

In 1973 the Mk12C Autodialler was introduced with the added feature of remote interrogation.

In 1978 the Model 20 was put into production, this Autodialler was a landmark in the company as it was the first digital Autodialler with synthesised speech, all of the previous Auto diallers where analogue and used 8 track tapes to hold the alarm messages. The Model 20 had a Processor at is core and used EPROM's to hold the details about the alarm channels and the alarm messages. The Model 20 then went over a multitude of changes in the next 20 years, the unit was upgraded from eight to fifty six channels, synthesised voice messages where upgraded to real speech and then data logging and the remote central station was incorporated into the system.

In 1989 the Mini Model 20 automatic dialer was put into production, this was a cut down version of the Model 20 but still offered all the core features.

1990 saw Packs Infotel diversify more into the security aspect of the industry with the manufacture and installation of alarm systems and CCTV.

The late 1990's where spent designing the next generation of the Autodialler, with great input from our customers, this allowed us to make sure the new Autodialler offered all the functions and features that our customers required.

In 2000 the Model 30 was put into production. The new dialer has an LCD display with a keypad menu system, real speech and remote switching to mention just a few of the features.

The year 2000 also saw the introduction of the V2 Central Station Millennium edition software.

In 2003 NIMRUS was released to the public, NIMRUS is a network monitoring solution and offers the facility to monitor all aspects of any computer network.

For almost 50 years Packs Infotel has been at the forefront of environmental and alarm monitoring. With the use of computers becoming more and more widespread and their dominance affecting all our lives Packs Infotel can now offer network monitoring in the form of the NIMRUS system.