About Us
The Falcon Group was established in 1984. Our initial market was the manufacturing of high quality, specialist, double-glazed, sealed units but in 1987 we ventured into Windows and Doors.
The demand for high quality pvc-u products produced a vehicle for our expansion programme. Our professional approach and quality installations, combined with our highly motivated team's have earned Falcon a reputation for the highest of installation standards.
Falcon Windows Ltd has now developed into a group of businesses that professionally services the home improvement market, such as replacement glass, windows and doors, conservatories, supplied or installed, the delivery of polycarbonate sheeting, glazing bars and accessories, and we also have a double glazing maintenance side as well. We also have a fascia and Soffit division where we supply and install fascia, soffits, barge boards, cladding and guttering.
It has always been our view that the installation is only as good as the team that produces it, from initial sales, surveying and processing to final installation.
All installers have been personally selected by the Managing Director of Falcon Windows Ltd. They immediately start an internal training programme that gives them the specialist skills and knowledge required not only to carry out a first class installation but also cover all areas of customer service and satisfaction.
Our teams are not employed on a quantity performance basis. We create no incentive for our installers to rush any installations, so quality finishing is always attained.
The installation is always finished by a detailed inspection by the senior fitter who will only be satisfied with the highest level of workmanship.
Many companies make the fatal mistake of assuming that once the installation is complete the responsibility to the customer has ended.
At Falcon Windows Ltd this could not be further from the truth. We acknowledge and value the power of recommendation from our existing customers. As a satisfied customer we hope that you will be recommending our services to your family and friends. If we were to drop our standards regarding our after sales department we realise that the support of our customers would be lost.
This is the reason we have implemented a fully structured system to deal with after care calls:
•All calls are logged
•Full details of the situation are taken
•Any further information needed will be taken from our existing customer files
•Service call documentation will be handed to the After Sales Technician
•After the service call has been completed a full report will be written for future referral Signature of customer satisfaction completes the call
Why choose us ?
Local family run company with traditional values
Honest advice with no sales gimmicks
A no sales commission company
Detailed coloured quotations
High quality A rated Windows and Doors
Excellent documented after sales service
Employed teams ensure a first class finish
Straight forward Free no obligational quotes
We listen to our customers
We deliver Value for Money
Attractive and secure Deceuninck Windows and Door profile
Insurance backed 10 year guarantee backed by manufacturer
The industry's expert in guiding you to make the right decision
Maco shoot bolt locking mechanism giving peace of mind
Falcon, giving double glazing a better name
We're Different! Call us and experience the difference!
How to find us
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Featured Products
Falcon Windows Limited have 81 products listed - these are some of their top products.
We're not doctors but we can fix your window pane!
24 hour boarding up service
Call 078875...
We're not doctors but we can fix your window pane!
24 hour boarding up service
Call 078875...
Fascias, soffits, bargeboards and cladding are at risk from the weather. They are very difficult to ...
6 part bay with a rosewood sill and decorative leaded fan lights
We offer cost-effective conservatories so offer additional quotations for laminate flooring, tiled f...
Welcome to Ipswich Polycarbonates
Here at Ipswich Polycarbonates we also supply polycarbonate, (i...
Fascias, soffits, bargeboards and cladding are at risk from the weather. They are very difficult to ...
There is no limit to the design possibilities using coloured glass. Typically used for splashbacks a...
Structures are considered to be Conservatories as long as 50% or more of the wall and roof area is g...
' Turning dreams into reality '
CAD Design Example
Click here for an example Conserva...
' Turning dreams into reality '
CAD Design Example
Click here for an example Conserva...
Welcome to Ipswich Polycarbonates
Here at Ipswich Polycarbonates we also supply polycarbonate, (i...
Fascia and Guttering
Soffits Colchester
Fascias and Guttering Ipswich
Fascias and Guttering C...
Repairs are undertaken in the Suffolk and Essex areas
Window Handle Repairs Ipswich Door Handle Re...
We offer a quality PVC-u double glazed window product that is internally glazed for security and com...
We offer cost-effective conservatories so offer additional quotations for laminate flooring, tiled f...
Fascias, soffits, bargeboards and cladding are at risk from the weather. They are very difficult to ...
The aspect of the front of your house can be significantly changed by having one of our wide range o...
As the entrance way to your home, a door creates a lasting first impression.
As the entrance way to your home, a door creates a lasting first impression.
The aspect of the front of your house can be significantly changed by having one of our wide range o...
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Featured News
Falcon Windows Limited have 2 news listed - these are some of their latest news.
Falcon windows Ltd is a family run business now in our 27th year specialising in replacement windows...
Local family run company with traditional values
Honest advice with no sales gimmicks
A no sales...
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Featured Jobs
Falcon Windows Limited have 1 jobs listed - these are some of their latest jobs.
If you would like to apply for a vacancy please send your CV to Eamon@FalconWindows.com
and we wi...